Customer Testimonials


Here are a few things some customers have had to say about our award winning software. These testimonials are unedited - except for last names. Last names have been dropped for customer confidentiality and some customers have chosen to remain totally anonymous. If you have a testimonial for us please contact us!

I really appreciate the rapid response. A GREAT product with excellent customer care. Top notch operation.
Rob G.
VERY Satisfied Customer
thanks, all works now - you guys are great. I use this to monitor my kids Internet usage, Every parent should know about this. thanks again - your support team is wonderful.
Steve M.
I believe your product helped us keep our youngest off drugs. WE were right on top of what was going on.

my husband and i have said maybe when our son is 30 we will tell him how we knew what was going on and when. Your product very well may have saved his life. one of his friends died of an overdose last nov. 4 others were arrested 2 years ago. 3 are still on probation the 4th one is in state prison. these are all great kids just got messed up with the wrong stuff. your product really gave us an INSIDE to what was going on. EVery parent of a preteen or teenager should have it on their computer. feel free to use my name if anyone needs a testimonial to your product.

We do reccommend your product to our friends.
Marilyn P.
To Whom It May Concern,I want to let you know that your software was instrumental in my catching my husband at several things. First and foremost, he was viewing pornography that had very upsetting titles to me. Although not true “child” porn, the titles included illegal ages. He’s been hitting “married but looking” websites too!

Once I knew the depth of what was going on, I copied the hard drive and sent the original to a “computer forensic” person. My 15 year old daughter and I are on our way to exiting a potentially dangerous relationship.
name witheld for privacy
The help provided to resolve my recent problem was exceptional. Your staff member was quick to respond and guided me through the resolution process. I expected this process to take several day when in fact it took less than 48 hours. Thanks again to the entire team
Regards,

Joe V.
Nathan
You rock man! Thx for your quick response
Have a good one,
Neil
I bought SpyAgent a few months ago on-line. It downloaded and worked fine. Helped me “discover” some stuff about my kids and helped greatly in correcting behavior….thanks!
Shawn H.
You have some GREAT software. My girlfriend’s son visited for a couple months and pretty much camped out on KAZAA. Within a month or so after he left that computer was rendered virtually useless. I was groaning at the prospect of having to wipe it clean and load everything all over again. I bought your software, loaded it…and the pop-up demons have been purged! CPU usage is back to normal. Thanks!
This is good stuff. I tried the “free versions” and they didn’t do the trick. Your’s did.
Dr. David V.
One other thing, your software works perfectly. In fact, I discovered my girlfriend has been cheating on me for as long as we have been dating. Even worse, she picked up the pace once she moved in with me. Thanks for the help. I’ve repeatedly asked her about some of her behavior that’s made me wonder and she’s repeatedly explained it away or flat-out lied to me. Your product has provided exactly what I needed, and I’m only sorry that I’ve had to use it to protect myself. You can use this paragraph however you wish,
David H.
I do want to say that it is a beutiful piece of software and keep up the good work.
name witheld for privacy
Nathan Many thanks for taking the time to reply - appreciated. I have done some testing and this is a very impressive product - we will be ordering it very shortly.
Regards-
Mike H.
Nathan, I recommend your product to all my clients that wants to know what’s going on with their business.
Thanks,
Michael
Thanks for putting out such a great program — I have no reservations about turning my kids loose on the net knowing that I can track their every move! It puts us parents back in the driver’s seat when it comes to an otherwise scary place for our kids — the Internet!
Todd N.
thank you very much! You guys are all awesome!
Mike C.
Great product. Have minimal problems and Nathan has been quick to correct.’
name witheld for privacy
Nathan, your quick response to my support questions is much appreciated. I can’t get support like this from most of the larger companies I deal with.Thanks again!
-Bud P.
That got it Nathan. Thanks again for the prompt reply. I wish all of the software I buy would come with such great support! :-)
Craig
Fantastic product!! Got the snippet of information required to get rid of an abusive employee.Thanks again for your help.
Paul
Thank you for an excellent service and ultra fast support.
name witheld for privacy
‘you guys are the best! I tried another program first and you needed to be a computer engineer to use it!fast service, easy to use, highly recommend!
name witheld for privacy
Your promptness of service and support is fantastic. I recommened you to many of my peers in the Information Security field. Thanks for a great product!
William B.
Very impressed with the speed of response and the instructions given were easy to follow and worked perfectly. Thank you Spytech! :)
name witheld for privacy
‘I am very happy that ur service is very good (excellent). I wish u good luck
Thanks,

Shan
Very happy, discussing with Boss about becoming a reseller for the schools here in New Zealand.
name witheld for privacy
The respons time of the support is very good and the answers are short but professional so my problem was clear and solved in no time.a satisfied custumer!
Rob
As a professional, i enjoyed alot installing this product. User guide is excelent and user friendly, and tech support is just great ! You did a great job, guys!
name witheld for privacy
Nathan,Many thanks for your atention… Continuation for a good work! ;)

Good Luck!
Good Luck ,

Adrian L.
Thank you very much. Your helpdesk is really a big A+ so far, it works fast and efficient. Very good.
Yours sincerely,

Willem W.
Thank you so much for all of your help and quick responses. You’re the best!
Michael
Dear Nathan:
First of all, I wanted to congratulate you and your staff on the incredibly fast turn around time for service requests. Day or night, your people are right there, every time.
Duilio
Thanks for all of your help! This is great if you think your teenagers are not being fully honest. :)
Lynn
thanks so much for this product! It works great
Gwen
Thank you very much! I think your products are very well engineered and are useful as hell in a
real-world IT environment.
Regards,

Jim H.
A+, MCP
Workstation Support Technician
Solectron Texas
Nathan…

With the help of SpyTech,
I have been able to give proof that harrasment happened to my daughter from one in her class..

I also have to say, that i am honored to be a reseller of your products, and you also give a superb service, when things are getting diffcult.. My best compliments to you and your company.
Jan-Frode B.
This program has been a very useful tool to me for what I was looking for. Great job and program!
Janet N.
Nathan, Thanks again for all of your help. I received my upgrade just fine and I am very grateful. SpyAgent has been a very useful tool in this household. I have a sixteen year old son and a thirteen year old daughter, he has a wondering eye, and I use SpyAgent to see what I need to block him from. My daughter on the other hand is a good girl, it’s the outside element I have to watch, some of her friends have sent her things that were inappropriate, this helps me identify those children that we don’t want associating with ours. I recommend your software whenever I can, I know of a few parents that have taken my advice … Anyway, thanks again, you have been a Godsend .
Talmadge P.
Hi, I’m just writing to say that your SpyAgent software is one of the best I’ve tried. I played around with a program called <competing product>, mainly because of it’s remote-installation capabilities. Only to discover that <competing product> won’t let Windows XP shut down properly unless it’s task is ended. And I tried programs by <competing company>, but their user-interfaces were lacking in many areas and needlessly complex. And then I tried your product. Firstly I appreciate the fact that you can evaluate the product before purchasing, and secondly I really like it’s advanced reporting features. So I would just like to say congratulations, a job well done.
Sincerely,

Cory M.
The Tech Support was outstanding! We requested help in the evening, and the answer was received shortly after midnight.Your product was recommneded on Fred Langa\’s Langalist. It is taking us seniors a little while to fully understand all of the features, but we are slowly getting it. We have recommeded SpamAgent to two other parties.
name witheld for privacy
This was the quickest turn around of any support I have seen, Completely answered my questions. Excellent
name witheld for privacy
Thanks for the file. That is really outstanding customer service. Unbelievable! Thanks again for the great support. I will certainly recommend your product.
Lang S.
The program looks Excellent Im just waiting for the user to log on to check it out thanks for making such a useful program I am now at rest!
name witheld for privacy
I beleive this is the best software I’ve seen for protecting your children and for peace of mind.
name witheld for privacy
all services were excellent. i appreciate your prompt and correct response on a saturday.
John K.
Have found the software very good at obtaining the information I was looking for. Could have saved me $12,000 in dowry!!
Steve W.
Your software worked great! I found out my wife is sleeping with her boss and I no longer require your services. I would like to have my membership canceled. I AM NOT asking for a refund.
name witheld for privacy
ok first of all i just wanna say your softares is the absolute best!!! lol tahnk you again for this KICK ASS software you guys RULE!!!!
Mike P.
Trully excellent service and my sincere thanks. Perhaps you should diversify your skills into educating the world web markets on how great customer service can be achieved, If you wish to use this in your marketing please feel free.
Brian W.
Thank you for your timely response, for 80 bucks, that is something i expect, and so far you guys are worth every penny and more.
Mike
As advertized, it worked perfect. Very easy to install and deploy. I have allready suggested it’s use to several other people.
Thank you,

Fred
Nathan,Thank you for the incredibly fast response to my question/problem. I love using SpyAgent to keep track of activity on my computer. The features are very useful and easy to set-up for exactly what the user needs.Thanks again
name witheld for privacy
Every time I have had any questions or problems SpyTech support has always been prompt and accurate with there response.They have never left any question or part of any question go unanswered. I would recomend this software to anyone with the need to monitor a computer. The software is great and the support is equal in quality.
Kevin
Hello, my name is Branka Simic, I am IT specialyst, working in IBM mainframe surrounding, with rich experience in appl and systems programming (batch and online), analysis, maintenance, tunning, problem solving and advising over 25 years. I would like to tell u that i am amazyng with ur software and way of communication, as well with support and user manuals. Really perfect job u done! I have never seen such proffesional stuff , so clear and easy to understand.
Wishing u all the best, ur recent costumer,

Branka S.
Thanks. the product is awsome, I just sold a copy for you to a friend :) he will be ording today or tomorrow.
Kevin J.
Hi Nathan:

It is a real pleasure to count with someone like you as a provider.
thanks a lot & best regards
Cristian F.
I bought your product as a safety net for my children and found they were bypassing the parental controls by using a file sharing program (WinMX) to access certain websites. Your product was worth every penny.
Thanks,

Don B.
Dear Sirs
I’ve been sending e-mails showing how unsatisfied i am , and i was always stating that your software is not that good ,, but today am sending this e-mail to tell you that i was wrong , i admire your software Realtime-Spy . it is really the best i am so satisfied with it and its working the way i want , not to mention your support people who are doing really good ,

thanks alot for your support

Rami H.
Thank You very much for your assistance. You’ve been very helpful and I apologize for being such a menace requiring so much of assistance. But I will say this much about your program. It is everything that you advertise it to be and much more. I have found it extremely informational and have referred it to many of my friends including internet friends! I also find the program reasonably priced considering all that the program has to offer. I am sure that I will purchase more of your products in the future! Once again thank you very much!
Satisfied Customer

J.W.

Love your product. Wanted you to know that I tried 6 different software packages for my home PC and yours is absolutely the best. I have already recommended it to 3 other people who were looking for such a product. The interface is amazingly easy and intuitive, the data which is captured far exceeded my expectations and is extremely easy to retrieve.
Thanks.
name witheld for privacy
Thank you for your quick response! :) I have told my friends about your products. Thanks for a great product at a reasonable price - much less than other ones I checked into!!!
Thanks again,
Stephanie
Thanks for the great work…………monitoring my kids Hotmail will make me feel better
Cheers
Hank R.
I love my spy agent I have teenagers and with SpyAgent. I don’t have to worry about where they go on the internet. This is a great product.
Kevin D.
Thank you Nathan…I appreciate all your help since i purchased the software…you’ve been great in getting back to me with all my questions and because of that, I have recommended your product to many parents and friends.
Linda S.
Thanks For the GREAT prog.
Yehia
Thanks to your product I was able to find out what was actually going on and as a result I am leaving my wife. I can’t thank you enough.
Regards,
name witheld for privacy
just wanted to let you know how great of a job your doing and would like to congradulate you guys, great work on protecting us all :).
Matt H.
I was very impressed with your rapid response, at that time of night. I work in the computer industry, and frequently contact technical support on various products. Your response time was exemplary.

Dave D.
In this day and age of internet rip off scams it is refreshing to have done business with such a reputable company as yours.
Thank you,
CC
BRLILLIANT !! THANKS !!

that fixed it - go ask for a pay rise, you deserve it :):)
cheers
Hank
Just wanted to say thanks for all the support. Your software is top-drawer, as are your support practices. Kudos guys.
Kevin S.
Systems Architect
CSG Systems, Inc.
Hey you guys, I just wanted to say that SpyAgent is incredible! Caught my spouse cheating with it…and no, I’m not happy about that, but think how much longer it could’ve gone on.
By the way, I am a programmer. Still, very impressed!!! I’ve told many about it.
Thanks a million
name witheld for privacy
Thanks again! You have a great product.
EDJ
Thank you for getting back to me promptly. This did resolve my problem. So far I am very pleased with you product. It has met all of my expectations.
Regards,
Adam M.
Thanks for your rapid response Nathan, very much appreciated. It shows your firm is commited to speedy service and I will now recommend that my friends all visit your site and do business with you.
Sincerely,

David B.
Thanks for your help with Spyagent4. I have the program installed and running and it works beautifully. I really appreciate your fast response to my problems.
Best regards,

John M.
I must say it is an excellent program, I don’t even think a computer “techie” could find it - very impressive…
Thanks,

Linda
this was the easiest software package to install. Fantastic results already.
Thanks,

Bonaparte
By the way, I just wanted to comment on the excellent workmanship and how smooth this program is. I haven’t felt a single misfire in my testing of it.
-Patrick
Mr Polencheck. I would just like to thank you for the extremely fast and efficient service that you gave to me regarding my software problem. Its been a pleasure doing business with your company. and I will be upgrading in the near future. Thanks again for your “GREAT” service.
Regards,
Wayne Z.
Good morning, my name is Christopher Kearns and I work in Wakefield MA at a company called Darwin Partners. I would like to thank you for you great help last week when I was ordering software from you. I was surprised to receive the great level of customer service especially considering it was midnight when I requested your help.

Thank you again for your extra efforts and help.
-Christopher K.
Wow! Didn’t expect an answer that quick with it being so late! Thanks again…you are a life saver! This is SUPER software!
-Michelle
Just a word of appreciation on your immediate attention in providing me with an upgrade from Spyanywhere 1.50 to 2.0. I am very pleased with your outstanding service and support, and i look forward to purchasing more Spytech products in the near future.
Sincerely

George L.
Mr. Nathan Polencheck. I will keep buying your upgrades cause you are the greatest support dude of any product I’ve ever used. Thank you for being so great. Keep up the good work.
-Taylor
Thank you so much for your reply. I purchased the program, ran tests, and is now running smoothly. I am so impressed with this software.

My thanks to the developers - with this software, I will be able to ensure my future is a secure and loyal one with my fiancee. (it’s not looking good)

But hat’s off to the team or individual that developed spyagent!!!! My heros!!
name witheld for privacy
My name is Brian K. and several months ago.. we purchased your quality spy agent program. Everything was working FANTASTICALLY… I must say that you have really produced a very quality product and have recommended it to several of our friends that have teenage kids.
Sincerely,
Brian K.
wow!! i love your support, i did not think you guys would reply to my questions, thanks alot.. well as i mention i have kids (2 boys) and i am realy loving this software much better than <competing product>, but i have one more question and then i will purchase it one i get your reply.
name witheld by request

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Why choose us? | Employee Computer Monitoring said in January 3rd, 2008 at 6:16 am

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